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AI Agents & Automation

AI voice agents for calls and voice assistants

A voice agent picks up the phone, understands what the caller wants, answers from your information and books the appointment. I build it on your own information and test it with you on real calls, so it sounds like your business before a customer ever hears it.

Updated

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Problems this solves

  • Calls go to voicemail after hours, and the caller books with a competitor instead.
  • Your staff spend the day answering the same questions about hours, prices and availability.
  • Appointment calls interrupt the work you are actually paid to do.
  • Off-the-shelf voice bots sound robotic, don't know your business and can't book into your calendar.

What I build

  • An inbound agent that answers calls, gives accurate answers and books into your calendar
  • An outbound agent for appointment reminders and confirmation calls
  • A handoff to a real person, with a short summary, when the caller asks or the agent is unsure
  • Call transcripts and summaries sent to your email or CRM
  • Voice assistants inside an app or on a device, using speech-to-text and text-to-speech
  • A script and guardrails so the agent only says what you approved

How it works

  1. 1Map the calls

    We list why people call, what the agent may answer and when it must pass to a person. The call flow is written before any code.

  2. 2Choose the pipeline

    I pick the telephony, speech-to-text, language model and voice that fit your language, accents and budget, and explain the trade-offs plainly.

  3. 3Test by phone

    You call it yourself, repeatedly, with awkward questions and interruptions. We fix what breaks before any customer hears it.

  4. 4Go live carefully

    It starts on limited hours or call types, with recordings and summaries reviewed, then widens as it proves reliable.

Try it live

Talk to the voice receptionist demoA fictional dental clinic agent that checks a live schedule and books a slot, with its tool calls and latency on screen.

Work that shows it

Tools I use

  • Twilio or similar telephony
  • Vapi or Retell-style voice platforms
  • Speech-to-text and text-to-speech APIs
  • Claude, OpenAI and Gemini APIs
  • Google Calendar API
  • Next.js
  • TypeScript
  • Webhooks

Working with clients abroad

I work remotely with clients worldwide from Assam, India, and in person across Assam and Guwahati. Quotes are in USD and paid by Wise or international bank transfer. Code lives in your GitHub from day one, and you get a staging link to try at every step.

Questions

Your common questions and answers, your opening hours and booking rules, and when a call should go to a person. I turn that into the call flow, and you hear real test calls before launch.
I recommend telling them at the start of the call, and some countries require it. The agent can say so briefly, then get on with helping.
It depends on the speech and voice services available for that language and accent. I test them with real recordings first and tell you honestly if quality isn't good enough.
Yes, I work remotely with clients abroad and quote in USD. The telephony and AI accounts are opened in your name, so you own the numbers, code and recordings.
It depends on the number of call types and your phone setup; you get an estimate after a first call, and a working version to try early. The testing stage is the part I never rush.

Tell me what you have in mind, and I'll tell you how I'd build it.

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